For 24CraftsHub.com
Effective Date: 17-Apr-2026
Website: https://www.24craftshub.com
1. Current Service Model
At present, 24CraftsHub.com operates primarily as:
- A free talent and casting platform, and/or
- An advertisement-supported platform
No mandatory payments are required to browse or submit listings unless explicitly stated.
2. Future Paid Services
24CraftsHub may introduce paid features in the future, including but not limited to:
- Featured listings
- Promotional placements
- Subscription-based services
- Advertising packages
This policy will apply to all such paid offerings.
3. Cancellation of Services
Users may request cancellation of paid services by:
- Contacting support via email
- Providing order or transaction details
Cancellation requests must be made before service activation to be eligible for consideration.
4. Refund Eligibility
Refunds may be considered only if:
- Payment was made due to a technical error
- The service was not delivered as described
- Duplicate payment occurred
All refund requests must be submitted within 7 days of payment.
5. Non-Refundable Situations
Refunds will not be provided for:
- Change of mind
- Dissatisfaction with responses or opportunities
- No selection or no casting outcome
- User-generated content removal due to policy violations
- Partial usage of services
6. Processing of Refunds
If approved:
- Refunds will be processed using the original payment method
- Processing time may take 7–14 business days
- Transaction charges, if any, may be deducted
7. Advertisement & Promotional Fees
Payments for advertisements, promotions, or featured placements are:
- Non-transferable
- Non-refundable once live
- Subject to agreed campaign duration
8. Chargebacks & Disputes
Initiating a chargeback without contacting 24CraftsHub support may result in:
- Account suspension
- Permanent termination
- Blacklisting from future services
9. Policy Modifications
24CraftsHub reserves the right to modify this policy at any time.
Updates will be posted on this page.
10. Governing Law
This policy is governed by the laws of India.
11. Contact Information
Email: info@24craftshub.com
India